Payments and shipment

FAQ :

1 _ How do I place an order ?
2 _ Is ordering online safe ?
3 _ How are my items shipped ?
4 _ How much do you charge for shipping ?
5 _ When should I expect to receive my shipment?
6 _ Do you offer faster shipping options ?
7 _ Returns & Exchanges
8 _ What about taxes and duties ?
9 _ How can I check the status of my order?

1. How do I pay an order?
We accept the following major credit cards: Visa, Eurocard, Mastercard, American Express. We use Paypal, but you do not need to have an account on Paypal to place an order.

2. Is ordering online safe?
We handle all payment transaction through PayPal to keep your personal information safe. PayPal is one of the leading provider for web based payments. PayPal use Secure Sockets Layer (SSL) technology, a powerful encryption protocol that protects data as it travels over the Internet.

3. How are my items shipped?
All items are carefully packaged to prevent damage during transit. Artandsports.net ships with a variety of carriers to provide the best service and lowest cost for our customers.

4. When should I expect to receive my shipment?
Delivery time averages 5 to 10 business days once your item(s) leave our facility.

5. Do you offer faster shipping options?
Yes we do. Just mail us and we’d be glad to help.

6. Returns & Exchanges

It’s simple: Artandsports.net is committed to quality products and services—your satisfaction is 100% guaranteed!
If for any reason you are not satisfied with your purchase, you can take advantage of our 20-day Return Policy and 100% Satisfaction Guarantee.
With prior authorization and within 14 days of delivery of a shipment, you may return any item you purchased from Artandsports.net , for any reason, for a free replacement or a full refund.

7. What about taxes and duties?
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance are your responsibility; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. We suggest you contact your local customs office for further information.
We would like our international customers to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

8. How can I check the status of my order?

You can the most of the time, follow your order with the web site colissimo.fr. If not, please send us an email.

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